As many people have found out the "Power off" feature has never really turned the power off the box just goes into a sleep mode and if the TV is left on a screen saver now will come on after whatever time you have selected. In my area comcast has changed the term "Power Down" to "Sleep Mode". I guess that is the solution to the issue that ...When you download and log into the Xfinity TV Remote app on your smartphone or tablet, you'll see a list of the eligible TV Boxes in your home. Simply select ...Did Restart and System restart on the Comcast website, disconnecting and connecting cable boxes. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now.) My other cable boxes and TVs are working fine. One X-1, one small cable box, one a bit larger HD box. I cannot reach Comcast ...Step 3. Select the down arrow on your remote until you reach the "Y Pb Pr Ooutput" section. Press the right arrow on the remote until the "1080P" option is selected. Tech Support. Tech Support. Tech Support.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.4 years ago. @SDColes wrote: Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. I can't describe what it's doing exactly. I've put fresh batteries in the remote, and it didn't make a difference. Happens on the main X1 box and the secondary box ... Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote. Re: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it’s an Express+ 3710 or 3910 ...Nov 9, 2022 · Summary. This video is about how to set up Xfinity X1 Cable TV Box. The setup process includes connecting the X1 box to your TV, power, and internet. You will also need to pair the remote... Get the remote control for the cable box. Sometimes it is different than the one for the TV. On this Comcast remote, you would press the "All On" button. If this remote controls both your TV and your cable box, it will turn both of them on at the same time. If it only controls your cable box, proceed to the next step.Aug 5, 2021 · If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly. Even though the network menu says there's an option for wired connection it doesn't register the wired connection whatsoever. I want to know if the ethernet port on the back of the box is to receive a connection or give a connection. only the xi5/xi6 can be connected via ethernet. 0.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Step 5. Use the arrows to highlight "Caller ID is." If the caller ID is turned off, it will say "Off." Use the arrows on the Comcast remote control to switch the "Off" to "On." Press "Select" to save the changes. Advertisement.Turn Closed Captioning On or Off Using the Xfinity Voice Remote. Closed Captioning (CC) can now be turned on or off using the Voice Remote. Simply press and hold the microphone (Mic) button, and say "Closed Captions" or just "Captions." Acquaint yourself with the extended list of voice commands.Step 2: Connecting the Soundbar to the Xfinity Cable Box. Once you’ve selected the perfect soundbar, it’s time to connect it to your Xfinity cable box. Follow these steps: Locate the HDMI ARC, optical, or coaxial output on your Xfinity cable box. If using HDMI ARC, ensure that your TV supports this feature and has an HDMI ARC input.We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself.24.6K Messages. 4 years ago. @tbachmann wrote: How do you shut off or dim the blue led light on the right side of the X1 cable box? It is so bright that it keeps me awake at noght. using voice command "device settings" and select Device Lights. you can test each number level or turn off the LED completely.If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Sign in using your Xfinity ID and password. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. Click Call Forwarding. Enter the phone number where you want your calls forwarded to. Enter the phone numbers you want forwarded and click the Add button. I no longer work for Comcast.Watch this video to learn how to connect a cable or satellite box to your LG WebOS TV and enjoy your favorite channels and programs.Reset the audio by pressing Mute on the video device remote. If the remote is programmed to control the television volume, it may have to be programmed to control the video device volume. If the issue is still not resolved, reset the video device by unplugging it for 30 seconds and then plug it back in.Dec 11, 2023 · To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage. It's necessary to switch operation of the universal remote control that comes with the Comcast cable box from the TV to the box so the remote is set to the correct component for sound adjustment. A separate adjustment of the TV volume is also necessary unless the cable box is connected to an audio/video receiver with surround sound speakers.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.I ended up getting a $5.00 digital alarm clock on Amazon and placed it on top of my DVR, so I still have a clock when I look up at my entertainment center. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may ...Audio description is available on any Comcast TV Box when made available by the programmer. More information about audio description is available, and you can learn how to turn audio description on or off with X1. How can I access Voice Guidance or turn the feature on/off? More information on using the Voice Guidance feature is available on our ...Aug 15, 2020 · I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box. Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.1) Use Xfinity remote to change settings in box : Menu>Settings>Remote Control>Activate IR. 2) Some remotes have a setup button : press hold Setup button until light solid, then enter 987. But check with Xfinity for this code. 3) Arris XG1v4-A box: Press and hold A and D buttons at the same time, LED goes from red to green and press 987.Aug 25, 2020 · Did Restart and System restart on the Comcast website, disconnecting and connecting cable boxes. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now.) My other cable boxes and TVs are working fine. One X-1, one small cable box, one a bit larger HD box. I cannot reach Comcast ... Use the navigation arrows on the remote to select Setup. Press the OK button on your remote to open the Setup menu. In the Setup menu, locate the option for Closed Captioning Setup. On some TV Boxes, this is labeled Subtitle Setup and may be on the second page of the Setup menu. Press the down arrow until the second menu screen appears.Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.First, find the Preferences by pressing the Xfinity button on the remote control. Second: Highlight the Settings (the gear icon) and press OK on the remote. Third: Find the Preferences tab and ...Audio description is available on any Comcast TV Box when made available by the programmer. More information about audio description is available, and you can learn how to turn audio description on or off with X1. How can I access Voice Guidance or turn the feature on/off? More information on using the Voice Guidance feature is available on our ...Note: If you're returning a TV Box, you can click Identify Device, which will send a signal to that specific TV and display an on-screen message to let you know that this is the correct TV Box. Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ... Subtitles & alternate audio Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance of subtitles and captions. ... Netflix is available in HDR on select Comcast Xfinity X1 set-top boxes. To stream in HDR, you ... Step 6. Reboot the cable box by unplugging it from the wall outlet. Wait about 20 seconds, then plug it back in. This should cause an automatic reboot which will usually fix most problems, including a frozen picture and features which no longer work. If a reboot doesn't do the trick, phone your cable company. Sometimes their remote rebooting is ... How to adjust, dim or turn off Xfinity cable box power light or time on dvrHow to turn on your landline caller ID on your Xfinity cable box to see incoming calls on your televisionRe: Xfinity Cable Box Option from Home on ROKU. Roku devices attached to a TV via HDMI do not have or show any Inputs (like cable box, antenna, etc). In this setup, you have to manually select the Input using your TV remote, not the Roku remote. As far as I know, the same applies to if the Roku device (whether it’s an Express+ 3710 or 3910 ...On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Aug 25, 2020 · Did Restart and System restart on the Comcast website, disconnecting and connecting cable boxes. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now.) My other cable boxes and TVs are working fine. One X-1, one small cable box, one a bit larger HD box. I cannot reach Comcast ... The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: “exit>exit>exit>720”.Apr 20, 2018 ... It's easy to program your Xfinity X1 Remote to control your TV and audio device or sound bar.Turn on your TV. If anything else is turned off, such as your X1, Flex Box, or audio components you want to program into your Xfinity remote, turn those on as well. To make sure you're using the right method, verify the model number inside of the battery compartment. Also, if you haven't inserted AA batteries into your remote, you should do …Step 5. Use the arrows to highlight "Caller ID is." If the caller ID is turned off, it will say "Off." Use the arrows on the Comcast remote control to switch the "Off" to "On." Press "Select" to save the changes. Advertisement. Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio. The solid green light on the Comcast cable box is the signal we always want, and it simply indicates that the device is now ready to be used. In other words, it is time to turn on the cable. When the cable stops working or when there is a problem with the cable box, it can feel like life is put on hold.Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Ok, thanks, however, the following from that article "If you have an Xfinity X1 main TV Box or Player, you can use the XR2/XR5 remote control with Aim Anywhere control (RF capability) even if they are stored in a closet or another room, up to 50 feet away." refers to X1 main TV box, which one must have to use DVR function, BUT is the RF 'aim ...Visit Our Help Communities. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. 1. Press the “Menu” button on your Comcast remote control. 2. Use the arrow keys to navigate to the “Setup” option, and then press “OK”. 3. From there, select the “Language” option and press “OK” again. 4. Select English as your preferred language, and press “OK” one more time to confirm your selection. That’s it! Mar 20, 2024 ... So, try turning the Xfinity Box on and off again to see if the problem is resolved. To turn on the TV, use the remote. Check to see if the ...On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Summary. This video is about how to set up Xfinity X1 Cable TV Box. The setup process includes connecting the X1 box to your TV, power, and internet. You will also need to pair the...The solid green light on the Comcast cable box is the signal we always want, and it simply indicates that the device is now ready to be used. In other words, it is time to turn on the cable. When the cable stops working or when there is a problem with the cable box, it can feel like life is put on hold.Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box.Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.Enable live TV streaming on up to 5 devices. Employees and visitors get their top shows and movies — anywhere at your business. (Private View TV and Business ...1) Use Xfinity remote to change settings in box : Menu>Settings>Remote Control>Activate IR. 2) Some remotes have a setup button : press hold Setup button until light solid, then enter 987. But check with Xfinity for this code. 3) Arris XG1v4-A box: Press and hold A and D buttons at the same time, LED goes from red to green and press 987.Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!Step 5. Use the arrows to highlight "Caller ID is." If the caller ID is turned off, it will say "Off." Use the arrows on the Comcast remote control to switch the "Off" to "On." Press "Select" to save the changes. Advertisement.To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On." How much energy can be saved with Power Saver?When it comes to enjoying your favorite television shows and movies, having a reliable cable box is essential. Optimum cable boxes are known for their advanced features and user-fr...Tips on setting up the Xfinity X1 cable box. If you are getting up and running with Comcast's latest Xfinity X1 cable box, there are some settings to look at before you can kick...Jan 30, 2024 · Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren’t the only concern.Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...If you rent equipment and install the new TV Box and/or modem yourself, there's no charge for exchanging. We can also schedule a professional installation ... Visit Our Help Communities. Comcast Customer Service is here to provide Help and Support for your Xfi
Set up your clock display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. Learn how to set up the clock display on you TV Box.Feb 28, 2021 ... The issue is when I turn my TV off and then turn ... Xfinity official logo, Comcast official logo ... TV says "no signal" but cable box on and ...Subtitles & alternate audio Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices let you choose the appearance of subtitles and captions. ... Netflix is available in HDR on select Comcast Xfinity X1 set-top boxes. To stream in HDR, you ... If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ... If the issue is still occurring, verify the Default Audio Track setting on the video device guide. For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly.3. Restart the TV and source device: Power off both the TV and the source device. Unplug them from the power source for about 30 seconds. Then, plug them back in and power them on again.A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV.keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Aug 9, 2022 ... Performing a power cycle ... Turn off your Xfinity TV box. Unplug the power cord from the outlet. Wait for at least a minute. Plug back the power ...This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.Cable boxes can waste quite a bit of electricity, so you might be tempted to unplug yours to save money or put it on a smart power trip to cut the power. Here's why you might want to reconsider. ... Second, when you turn off a set-top box the regular way with the remote control or the power button on the box, you're not actually turning it off. ...In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me...Turn on your TV. If anything else is turned off, such as your X1, Flex Box, or audio components you want to program into your Xfinity remote, turn those on as well. To make sure you're using the right method, verify the model number inside of the battery compartment. Also, if you haven't inserted AA batteries into your remote, you should do …Get the remote control for the cable box. Sometimes it is different than the one for the TV. On this Comcast remote, you would press the "All On" button. If this remote controls both your TV and your cable box, it will turn both of them on at the same time. If it only controls your cable box, proceed to the next step.If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models ...Use the navigation arrows on the remote to select Setup. Press the OK button on your remote to open the Setup menu. In the Setup menu, locate the option for Closed Captioning Setup. On some TV Boxes, this is labeled Subtitle Setup and may be on the second page of the Setup menu. Press the down arrow until the second menu screen appears.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Return to the Device Management Center. Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.On the remote control, press the INPUT button and then select your STB. Press the TV button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box. Depending on the STB device, some buttons on the remote may not respond. Functions that require the user to long press or press and ...twice when the code is entered. 5. Press the TV Power button on the remote. If the TV turns off, you have successfully. programmed your remote. Turn the TV back. on and press the VOL +/- and Mute buttons. to confirm they control the volume of your. XFINITY XR 11.On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Feb 28, 2021 ... The issue is when I turn my TV off and then turn ... Xfinity official logo, Comcast official logo ... TV says "no signal" but cable box on and ... Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote. Dec 31, 2023 ... How to Setup an Xfinity XiD-P. Call 1-800 Comcast to Activate the box or visit https://www.xfinity.com/activate.Dec 7, 2022 ... In this video I show you how to change the video output resolution on the Xfinity X1 TV Box. You can choose between SD and HD.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. 1. Press the “Menu” button on your Comcast remote control. 2. Use the arrow keys to navigate to the “Setup” option, and then press “OK”. 3. From there, select the “Language” option and press “OK” again. 4. Select English as your preferred language, and press “OK” one more time to confirm your selection. That’s it! You can try these steps to see if it helps since you are using a receiver. Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output.1) Use Xfinity remote to change settings in box : Menu>Settings>Remote Control>Activate IR. 2) Some remotes have a setup button : press hold Setup button until light solid, then enter 987. But check with Xfinity for this code. 3) Arris XG1v4-A box: Press and hold A and D buttons at the same time, LED goes from red to green and press 987.In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr...Summary. This video is about how to set up Xfinity X1 Cable TV Box. The setup process includes connecting the X1 box to your TV, power, and internet. You will also need to pair the remote...Sign in using your Xfinity ID and password. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. Click Call Forwarding. Enter the phone number where you want your calls forwarded to. Enter the phone numbers you want forwarded and click the Add button. I no longer work for Comcast. Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with ...Step 5. Use the arrows to highlight "Caller ID is." If the caller ID is turned off, it will say "Off." Use the arrows on the Comcast remote control to switch the "Off" to "On." Press "Select" to save the changes. Advertisement. Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, a